Question 1

Minimum age for injectables?

Accepted Answer

In the UK, you must be 18 or older to get injectables. This prohibition is enforced by the Botulinum Toxin and Cosmetic Fillers (Children) Act 2021, which came into effect on 1 October 2021. The law applies regardless of parental consent or whether the individual is a resident or visitor in England.

Question 2

Can I bring my children with me?

Accepted Answer

The clinic is not a child-safe environment; for safety reasons (yours and theirs), you must not bring children to your appointment, even if you believe they can wait quietly during your treatment. Your appointment will be cancelled and rescheduled if you are accompanied by children.

Question 3

Can I bring any friends?

Accepted Answer

Any accompanying adults, including family members, are welcome. However, they must remain outside the treatment room for the entire duration of your appointment. This ensures the injector can focus exclusively on you and your treatment without distraction.

Question 4

Prices?

Accepted Answer

Please visit the dedicated pricelist page

Question 5

Address

Accepted Answer

114 New Cavendish, 2nd floor, W1W 6XT, London
• 5 min walk from Harley Street 
• 5 min walk from Great Portland Station
• 9 min walk from Oxford Circus Station

Question 6

How to book?

Accepted Answer

Simply go to booking page on this website and follow the steps there.

Question 7

How to cancel ?

Accepted Answer

To cancel or reschedule an appointment, call or text 07841777601. Deposits are non-refundable. See T&C

Question 8

Is the deposit refundable?

Accepted Answer

If we are unable to provide the service due to an issue on our part, your deposit will be refunded in full within maximum 7 working days.
By booking an appointment and paying a deposit, you acknowledge that preparation for your treatment may begin immediately. As a result, deposits are non-refundable; however, the deposit will be deducted from the final cost of your treatment.
Deposits are also non-refundable in the following circumstances:
• You are not eligible for treatment, including if you are pregnant, breastfeeding, have relevant medical contraindications, or are under the influence of drugs or alcohol
• You cancel your appointment or fail to attend
• You arrive more than 15 minutes late to your appointment and we are unable to accommodate you as a result

Question 9

Less than 1ml filler?

Accepted Answer

If you’re thinking about a subtle change, less than 1 ml can be perfect for your needs, however, it's best to discuss that decision together with you injector, because it might not be suited for what you are hoping to achieve. If you are not sure what volume you need, you can book a consultation here.

Question 10

Can I attend an event next day?

Accepted Answer

Injectables can cause temporary inflammation and localised bruising, which usually settle within 3 to 7 days. To be on the safe side, it is recommended to schedule your treatment at least one week before any major event, such as a wedding or birthday party, and to follow all aftercare instructions carefully to support a normal and speedy recovery.

Question 11

Are injectables painful?

Accepted Answer

Pain perception varies from person to person; however, the majority of patients report only mild discomfort during the procedure, while others find it completely painless. A topical anaesthetic containing lidocaine is applied prior to treatment to minimise any potential discomfort and enhance patient comfort. Among chin, cheek, and lip fillers, lip filler is generally considered the most uncomfortable.

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